Forum Discussion
Hi all,
I have trying for hours to log into my paid Pogo account and I keep getting the same page to log in. I have been a paid member for almost 20 years and I am not
happy with this problem. Any help would be appreciated.
Sharon
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abch31QS2NK882.
Just to confirm, you're being redirected to the login page after trying to log in? That's no fun. ☹️
One thing you can try is to log into another EA website to see if it allows you to log in. For example, try logging into https://profile.ea.com. From there, if you're able to log in okay, please try going to Pogo.com to see if it let you in from there.
If it's still redirecting you to the login page on other EA websites in addition to Pogo, please try clearing your browser cache and then trying again.
If you get an error message, can you let me know what the error is? I'd love to look into it to see what's going on.
Arrenai 🐱
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- 6 years ago@EA_Arrenai Thank you for your help. I have tried a different browser and cleared my cache and still no luck. I have also gone into pogo.com and no luck there. I get no error message just the same page to log in continuously.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abch31QS2NK882. I'm just checking in on one point: Did you try the other EA website ( https://profile.ea.com )? If so, did the login there behave the same way with reverting back to the login page again?
Arrenai 🐱
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