Pogo log in
Have a friend in South Africa having trouble signing in to pogo any help please
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @abch31QS2NK882.
Just to confirm, you're being redirected to the login page after trying to log in? That's no fun. ☹️
One thing you can try is to log into another EA website to see if it allows you to log in. For example, try logging into https://profile.ea.com. From there, if you're able to log in okay, please try going to Pogo.com to see if it let you in from there.
If it's still redirecting you to the login page on other EA websites in addition to Pogo, please try clearing your browser cache and then trying again.
If you get an error message, can you let me know what the error is? I'd love to look into it to see what's going on.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
@EA_Arrenai Thank you for your help. I have tried a different browser and cleared my cache and still no luck. I have also gone into pogo.com and no luck there. I get no error message just the same page to log in continuously.
- EA_Arrenai
Hey there, @abch31QS2NK882. I'm just checking in on one point: Did you try the other EA website ( https://profile.ea.com )? If so, did the login there behave the same way with reverting back to the login page again?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- @EA_Arrenai I did go into profile.ea.com and it shows I am logged in there but from there I can't get into Pogo. I have also rebooted to see if this helps but no luck. In the 20 years I have been a paid member I have not this problem. Again thank you for your help.
- EA_Arrenai
Hey there, @abch31QS2NK882.
Generally when you're already logged in on one EA service, the rest of them will automatically recognize the login.
What happens when you try incognito / private browsing mode in your browser? Does it behave the same way for you?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
