Have a friend in South Africa having trouble signing in to pogo any help please

Hey there, @1969bumblebee. Is there a specific error message your friend is getting when they try to sign up? Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

Hey there, @1969bumblebee. I'm just checking in. Is your friend still having a difficult time signing up for Pogo? Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

Hi all,I have trying for hours to log into my paid Pogo account and I keep getting the same page to log in. I have been a paid member for almost 20 years and I am nothappy with this problem. Any help would be appreciated.Sharon

Hey there, @abch31QS2NK882. Just to confirm, you're being redirected to the login page after trying to log in? That's no fun. ☹️ One thing you can try is to log into another EA website to see if it allows you to log in. For example, try logging into https://profile.ea.com. From there, if you're able to log in okay, please try going to Pogo.com to see if it let you in from there. If it's still redirecting you to the login page on other EA websites in addition to Pogo, please try clearing your browser cache and then trying again. If you get an error message, can you let me know what the error is? I'd love to look into it to see what's going on. Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

@EA_Arrenai Thank you for your help. I have tried a different browser and cleared my cache and still no luck. I have also gone into pogo.com and no luck there. I get no error message just the same page to log in continuously.

Pogo log in | EA Forums

12 Replies

EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @abch31QS2NK882.

The private browsing / incognito option let us know if there's an issue with the cookies not setting properly, or if there's a browser addon that is keeping you from being able to log in. If you're able to give that a test, it would help a lot in determining where the issue may be.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @abch31QS2NK882. I'm just checking in. Did you have a chance to try incognito / private browsing as a test?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

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Pogo log in

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