Forum Discussion
Hello! It appears that your game is not fully loading. Would you mind taking a few moments to try these troubleshooting steps to see if this will help resolve the issue?
- Update Your Graphics Driver: Troubleshooting graphics on PC An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver by going to Device Manager>Display adapters, right clicking your adapter and select "Update Driver" (it will tell you if it needs it or not)
- Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance.
- High CPU or RAM Usage: Close any unnecessary applications running in the background that might be consuming resources.
- Try a Different Browser: If the problem persists, try using a different browser to see if the issue is browser-specific.
- Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow to load, timeout and exit abruptly.
- Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router.
Additionally checks and information: Pogo Troubleshooting Guide - Answer HQ
Hope this helps and please feel free to lets us know how everything works out!
I'm having the exact same problem described above. Followed the troubleshooting steps, multiple times over the last several months - no dice. I can play the other slot game just fine. Every time I try to load the Niles Purramid game, it begins to load, and then just makes the slot spinning sound, and the screen freezes - I have to close out altogether to get out of it, can't even use the home button. This happens every time I try to load this particular slot game, and it doesn't matter what computer or browser I use, it will not load. Any assistance would be very much appreciated.