Pogo Slots Badge coin count not accruing

Hey there, @La_BonnieBcX.

I'd love to look into this for you. Just to confirm, is this the Flower Jackpot Platinum Badge for Pogo Slots?

Arrenai 🐱

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@EA_Arrenai Yes, that's the one

Hey there, @La_BonnieBcX.

In most cases where it appears stuck, the badge has already been earned, but I don't see that in this case. Let's try a few things.

1. Try another browser, just in case there's an issue with browser add-ons or other hiccups.
2. Try allowing third-party cookies. If cookies are disabled in your browser, enabling them can increase communication between your browser and our servers, which can help for verifying progress.
3. Try clearing your browser cache.

Please give those a try and let me know how it goes.

Arrenai 🐱

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@EA_Arrenai I'm a 20-year Pogo player. I tried all those fixes before I ever reported the problem. All other badges are counting just fine. I'll just forget the the badge and come back in a couple months

Hey there, @La_BonnieBcX. 

I am still willing to help if you'd like to continue troubleshooting while the badge is active. If you are, can you share your Pogo Compatibility Tool information? I'd love to take a look.

Arrenai 🐱

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Hey there, @La_BonnieBcX. I'm just checking in. Were you able to get your Pogo Compatibility Tool information?

Arrenai 🐱

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Why would I be able to accrue over 4oo credits and then stop? No problem with any other badge. . .ever. Pogo Compatibility Tool says my Flash and Java are disabled. Why would I need them? I thought that was the point of the new Pogo

Hey there, @La_BonnieBcX.

That is correct that you don't need Flash and Java for the new Pogo. The information I'll need from the Pogo Compatibility Tool is below that, in the OS version, browser version, cookies, etc. Would you be able to share that lower 'system information' part with me?

Arrenai 🐱

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@EA_Arrenai Ops it was my fault. Sorry I wasted your time.

Hey there, @La_BonnieBcX.

It's no problem at all. I'm here to help you all. 🙂 If you're able to get the system information, it'll help a lot.

Arrenai 🐱

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