Forum Discussion

Avon850UA's avatar
8 months ago

Poppit Bingo says no internet

Poppit Bingo is still saying no internet connection. Playing all other games on POGO. This is still a major issue as cannot even finish a game, therefore cannot complete the challenge.

3 Replies

  • @Avon850UA 

    Hello! I double checked the game for you before responding and it loaded fine.

    At this time, it would be a good idea to clean your device fully and check for updates.

    High CPU or RAM Usage: Close any unnecessary applications running in the background that might be consuming resources. 

    Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router. 

    A slow or unstable internet connection can cause games to freeze or not load completely. Also, check your Ethernet Cable (CAT cable) has been updated to ensure you are getting a top speed from your provider. On the cable itself you will see a number, at this time the best is 6 or higher.

    Additional Help

    An EA Community Manger has also provided a troubleshooting guide for us: Pogo Troubleshooting Guide - Answer HQ (ea.com)

    If you have double checked your computer and everything is up to date and clean, you can contact Customer Support for further assistance.

    Here > I need help loading my game - Pogo

    Click on Chat With Us and follow the steps to open a case and speak with someone. If chat is not available, you should also see an Email Us option.

    Take Care and I hope one of these suggestions helps you out! 🐈‍⬛

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