Forum Discussion

AbC1978a4480618's avatar
4 days ago

solitaire home story

When i  have been playing Solitaire Home story it keeps freezing up and will not let me play the next card..  i lodt the count of how many games I lost because I had to log out if the game. 

5 Replies

  • purposeeI587's avatar
    purposeeI587
    Rising Newcomer
    3 days ago

    I have the same issue when I play the game and then it goes to the next game and it doesn't show anything but a white screen. I also have issues with Trizzle it won't stack the dolls together unless I go to the settings which is totally ridiculous. And I have been a Pogo member since the beginning and have never had any issues until recently.

     

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi AbC1978a4480618​,

    I'm sorry to hear you're running into freezing issues. Could you pop the answers to the questions below into your reply, please? 

    • What device are you playing Solitaire Home Story on?
    • What browser are you using?
    • Are you seeing an error message? If so, a screenshot would be super helpful to get a better visual of what’s going on.

     

    I'll do my best to share recommendations, and your answers will help me better understand things. 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi purposeeI587​,

    Thanks for letting us know you're also experiencing some freezing issues with Solitaire Home Story. Could you also pop the answers to the following in your reply?

    • What device are you playing Solitaire Home Story on?
    • What browser are you using?
    • Could you share a screenshot if you are seeing an error message?

     

    Thanks,

    - EA_Lanna

  • sduin's avatar
    sduin
    Newcomer
    3 days ago

    Just quickly, I've also been running into loading issues with this game. Playing on a Samsung tablet using Google Chrome.  Have cleared cache, and made sure browser is updated.  Running into the "aw, snap" error.  When I go through all the troubleshooter tips, blames it on the site...thoughts?

  • catz2271's avatar
    catz2271
    Seasoned Newcomer
    3 days ago

    I am only 75% of the way through the 3rd event/chapter but it won't let me continue and I'm stuck doing games for coins. When can I finish it and hopefully move onto the 4th one because I can't move forward until I finish this one. It says I'm all caught up and more chapters added soon. When will this be because it is really frustrating not being able to finish it

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