Poppit
Poppit Bingo did not give me the 3600 Cactus dollars for level up from 30 to 31. This happened last time also, and was told nothing they could do about it as it was my Safari. So I got cheated out ...
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @IrishMJN1946.
I'd love to look into this for you. To start, can you share some information regarding your computer? Please copy and paste the System Information section of the Pogo Compatibility Tool, and I'll be happy to take a look.
Arrenai 🐱
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Compatibility Scan
Browser No problem found!
Java No problem found!
Operating System No problem found!
Flash No problem found!
Resolution No problem found!
Click here to rescan your computer
System Information
Look through our FAQs to find answer to common problems.
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Webgl1 supported True
Webgl2 supported False
Java Versions installed 1.8.0_261
Operating System Mac OS 10.13.4
Flash version 32.0.0
Resolution 1440 x 900
Browser Safari 11.1
Cookies Enabled True
- EA_Arrenai
Hey there, @IrishMJN1946.
Thanks so much for the information. It's super helpful. It is missing the Do Not Track line, but let's see if we can still figure it out.
You stated that most recently you were using Chrome, but the compatibility scan shows Safari. Were you using Chrome or Safari when the level up rewards weren't received?
Arrenai 🐱
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- @EA_Arrenai
Chrome. After I lost out last time I leveled up, and didn't get my Cactus Cash, I was told there was nothing that could be done, because I was using Safari. Now, whenever I play Bingo, especially when close to Level up, I switch to Chrome.Are you still working on a solution? It really kills me that you work so hard for so long to get this Cactus Cash, and then twice in a row you don't get it! I am on fixed income, so I do not purchase these things. I get what I EARN, usually!
Thanks for your help.
