JULIANABRANDES
Hello! Sorry to hear about Bejeweled Stars moving slow and freezing.
I double checked the game before replying to you and currently it is working as designed. This may suggest that what you are experiencing on both your desktop and laptop, points to either a browser configuration issue or a network/system resource problem.
I replied to another player about loading/freezing issues here > Games are not loading | EA Forums - 13050949 with system checks you can try:
- Browser cache/extension issues
- Router/network troubleshooting
- Graphics driver updates
- System optimization steps
- Creating a desktop shortcut (PWA) that can improve stability
Additionally, if your devices are running updates or are in need of updates in the background, they can compete for system resources like memory and processing power, which can cause games to slow down or freeze. You might want to check if any updates are running and let them complete before trying to game again.
Please take a moment to view the other post and try those steps as well.