Re: Canasta HD - Rating goes down after winning games

OK, here' s the news this a.m.  Last game last night was lost (my rating 975). Computer off at midnight EDT. Computer on today at 9 a.m. EDT My rating was 957.  I have played 5 games, won one. In 2 of the other 4,  my opponent left, was replaced by a robot, and despite winning against the robot, went from 995 rating to 959.Then lost the next two games. In the first of those last two, my opponent got 4 red 3s twice in the first two hands. In my last game, no appearance of 4 red 3s, but my opponent collected 17 red 3s in 6 rounds winning 5560-4330. To add to that, the moderator accused me of swearing-- the word was accumulated. Pogo canasta is a joke. In the real world, 4 red 3s occur once or twice in a lifetime of games, surely not with the frequency here. Speaking of jokes, ranking by red 3s is also  jok. Ratings should be determined solely by wins/losses. If players leave, they should lose pts and the remaining player gain something for the inconvenience. Skip the robot replacement. You do a million surveys, ask canasta players how they feel. Used to be fun, now just annoying. I believe there will be a major departure from Pogo when the virus subsides. I will not submit any more info. After 3 months, it's gotten worse, not better.

@EA_Arrenai NO REPLY AS USUAL.

In general, I'm still at the table after the game, win or lose, then leave table, end up at the screen of quick play etc, then click pogo home and then shut down. In my opinion, the program needs a do-over. Drop rankings, eliminate the default to robot when someone leaves etc. Way too many onconsistencies in what happens at the end of a game, end of a session, end of a game.

[CM Edit - Merged back to back posts together. Please refrain from multiple posts in a row. Don't forget you can always add more to your previous post by selecting Edit from the right-side menu on the post. Thanks!]

Hey there, @luvzwordsy1. Thanks for the information you've provided so far, as well as the feedback. I'll go ahead and send this issue over to the Pogo team. If you do get the opponent ratings, as well, I'll add that to the report. Thank you again!

Arrenai 🐱

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this is a follow up to my ratings that drop everyday. I checked compatibility and all are okay. I enter the option play rated game. Last night I won my last game, left after the game before the timer counts down. rating=1055 This morning turn on computer, rating now=1034. I play rated game and win rating now 1052. Leave site, return an hour later rating dropped to 1036. Played a rated game and lost, rating=1013. played rated game and won rating up to 1028. I cleaned cache and cookies and refreshed without leaving and my rating dropped all by itself without any game play to 989! PLEASE HELP!

Ditto for me daily and every time i leave the game. How about just drop thye ratings and post wins and losses like before. This is ridiculous.

Who is going to help us?

Apparently no one. Worse not better. Now, when my opponent leaves a game, I get the robot and if I leave, my score drops.

This is the last straw. I played Canasta for a while this morning after my rating dropped 26 pts overnight. Then closed out pogo, did some other things, signed on again, my rating after 3 hours dropped another 16 points. I played for a few hours, left to have dinner and when I returned to Canasta at 10 p.m. my rating had dropped to 1013. I give up. If this isn't fixed by my renewal date, EA and I will part company. Canasta players have been ignored for 4 months. Do something already. I'm done providing information.

Another scam in my opinion. The newest wrinkle over the weekend and on in today is that when someone quits when you are winning, you automatically get the bot. No points for winning against the bot. Rating stays the same, so you are punished for winning and your opponent's departure. Over 3 days, I have never had more than 2 wilds in my hand, lose points every time I play a different game and return, or leave pogo. Today I lost 16, then 24, then 19 pts each time I opted for some other game or an activity like cooking or showering rather than playing. EA has been advised of this days ago, keep asking for moe data and do nothing. Used to be fun, now just aggravating. Don't know if it happens to all or some players. Some say they don't notice. I do know that it's almost impossible to move into 1100's and still be there the next day. So dishonest.

[CM Edit - Merged back to back posts together. Please refrain from multiple posts in a row. Don't forget you can always add more to your previous post by selecting Edit from the right-side menu on the post. Thanks!]

Hey there, @luvzwordsy1.

Thanks again for your additional information. I've added it to the existing report. We really appreciate it.

Arrenai 🐱

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Hey there, everyone.

I don't have an update just yet. I'm just letting you know that the Pogo team is investigating the issue, and we really appreciate all of the reports made here. Thanks for your patience thus far.

Arrenai 🐱

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IIt's been almost a year. NONE of the complaints about Canasta have been resolved. ZERO!! In fact, getting worse. Lose rating points , many, every time my opponent chooses to quit the game. Still lose rating points overnight. EA will continue to do nothing because there's no profit, no gems etc. Once in a great while a challenge. I'm done with Pogo/EA when my subscription is up. It's also not he same fun, the same climate as it was a year ago.

Pogo i doing a wonderful job. For 2 or 3 months I did NOT lose rating points overnight. However since mothers day I have lost a minimum of 40 pts per night to fall from 1148 to 987. Thank you so much for continuing to do nothing on this problem and in fact making it worse.