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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Chat

Hi @WINNIEALLTHAT Thanks for letting us know about what you are running into with Dice City.   

  

Can you try going through the following steps and let us know if you continue running into issues after? 

   

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari
  • Check your device meets the Requirements (<-- click here) to play POGO games   

Thanks!   

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