Forum Discussion
2 Replies
- cafedelon5 years agoNew Ace
@djs06692, You are the fourth person I know in recent days who reported not being given credit for games, including the Claire Hart game (or at least the Claire Hart Classic game).
I am not an EA employee, just a volunteer helper, so I cannot say why you are unable to receive credit for or beyond level 58. You can wait for a response from an EA community manager at Answers HQ or you can try to receive a quicker response if you wish by talking with an EA adviser through online chat or phone call back any time of day.
If you wish to try this option, follow the steps below.
Go to https://help.ea.com
Click on "Contact Us" at top of page
Select Pogo (It might default to Pogo)
Select Platform (PC, Mac, etc)
Select Topic (Technical support)
Select Issue (Game progress issues)
Click on blue Select Contact option
On the next page called Case Information, decide if you want a phone call back or online chat.
If you want a phone call back, complete the requested information under the heading called "Get a call", then click on the Request Call button.
If you want online chat, click on where it says "Chat", enter a brief description of your issue in the "Subject" box, and then click on the "Request live chat" button.
If the estimated wait time is not reasonable to you, try again later. can you fix clair hart classic so we get the credits to work