Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: Have to add Sign In info two times....

@Gamerinmg Thanks for letting us know you are experiencing this, to confirm when you try to sign in to Pogo for the first time are you manually entering in your email and password, or is it saved by your web browser?

6 Replies

  • Gamerinmg's avatar
    Gamerinmg
    Rising Rookie
    5 years ago

    I have the Robo Form Password program, and, this is what I have been using for decades.  I do not type my username nor my password to sign in!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @Gamerinmg I would recommend possibly re-saving it into your program in case it has an additional character or space saved. When it works on the second try do you type it in or run the program again?
  • Gamerinmg's avatar
    Gamerinmg
    Rising Rookie
    5 years ago

    When I try for the second time I still use Robo Form and then I am signed in.

  • Gamerinmg's avatar
    Gamerinmg
    Rising Rookie
    5 years ago

    I decided to send you a Print Screen Shot as an Attachment, of the page that comes up after I Sign In the first, this is the page that comes up after I add the info and click the Sign/Log in button.

  • cafedelon's avatar
    cafedelon
    New Ace
    5 years ago

    @Gamerinmg,  I'm not an EA employee.  I can understand why this problem is annoying to you.  I have a suggestion that I would try if this error was occurring to me when I try to log in. It may or may not help. If you use only one browser, try using another to see if you there is any difference. Google Chrome is a good alternative browser which can be downloaded from the Google website.

  • Gamerinmg's avatar
    Gamerinmg
    Rising Rookie
    5 years ago

    Update, the Signing In twice that occurs, I just found out yesterday that it only happens on my Laptop.  When I play on my desktop I found out last evening that I Sing In the first time I click the button.  So, just disregard this post because it seems that if I use two machine it makes a difference in Sign In.
    Thank you for trying to help this situation. 

    Mark this one Fixed.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,731 PostsLatest Activity: 57 minutes ago