Forum Discussion

Re: Mahjong Garden HD - Tiles not moving on touchscreen

why when I get to the end of the run on Mahjong Safari HD do the lines don*t connect.. It works fine until I get to the last 3 or 4 tile matches.

2 Replies

  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey @cdnmpleqd and @tizzyjoy,

    That really does sound frustrating.

    Are you still experiencing these issues? If so, can you tell me a bit more about what is happening when you're trying to move tiles? Does your game freeze, are you getting an error message, etc.?

    And while I do understand that it can be bothersome to clear your browser cache, sometimes those simple steps do make all the difference. 🙂 Thus, if you haven't done so yet, I would recommend trying the troubleshooting steps for HD / HTML5 games

    It might also be a good idea to check if there is an update for your tablet operating system available. 

    - Leeloo

  • Everything you are suggesting has been done an x amount of times.... No error message, page not frozen. Why do I find message on internet

    that states clearly that you guys are aware that this particular game has a bug and you are working on it??? I am not the only one that has this problem, it seems that other

    players with touchscreen have similar issues.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,431 PostsLatest Activity: 4 days ago