Forum Discussion

Re: mahjong sanctuary wont load daily board

Since only no one is able to get the daily to work except "someone" with EA affiliations, maybe EA doesn't deem this a priority. I have tried to use multiple platforms with no avail. So this looks like another issue which will take months to fix!!!

4 Replies

  • GalaxiesFarAway's avatar
    GalaxiesFarAway
    Hero (Retired)
    3 years ago
    @TurboBonus21 First, I am a player just like you... I don't not work for EA or anything... I just try to help out my fellow players.

    Second, the post right above yours is a player stating they could not play it in safari on their iPad but was able to play the daily windows10 Google Chrome... So, I am not the only one that was able to play the daily board. Lots of other played it as well, as they did not post here stating they could not play it.

    Third, when I play, I use a mobile phone and SOMETIMES play from the app... When trying to play day 4 yesterday, it would not let me at all.... I HAD to open Pogo in Google Chrome and it let me play from there. (Just like the other player in this thread) We both had to use a different browser in order to play.
  • urug6969_2's avatar
    urug6969_2
    Rising Hotshot
    3 years ago

    I also find it worked for me fine in Google Chrome on a PC.  I never use any other platforms to play so I can only mention it seems to work this way!  Good luck!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    I wanted to check if anyone is still running into issues with Mahjong Sanctuary loading the daily board?

    If so can you please let us know the following:

    • Screename:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)
    • What Region are you in?

       

    Thanks!   

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    This has gotten a bit old, In order to keep Answers HQ clean and organized I will be locking this thread. 

    We are currently aware of a separate issue with Mahjong Sanctuary, for more information please see our existing thread here

    Thanks!

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