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quietdiWR's avatar
quietdiWR
3 years ago
Solved

MONOPOLY Sudoku - Money Reset to 10,000 but still in City #3

On November 1, 2022 and prior to clicking on the 1.5 Billion dollar button in MONOPOLY Sudoku to go to City #4 (the new city), I had accrued the maximum amount of MONOPOLY money (over 2 Billion). Af...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @esnydr1 

    I believe the team has made some changes since this post was first made. 

    Can we try the following steps and check if you notice progress lost again?

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@quietdiWR I wanted to check if you are still running into issues accessing City #4?
quietdiWR's avatar
quietdiWR
3 years ago

Yes, I (and others) are still experiencing this issue.

  • quietdiWR's avatar
    quietdiWR
    3 years ago

    I checked "My Profile > My Rewards", and I have finally been awarded the MONOPOLY Sudoku Game Award Badge "A New Blend" (which has a "4" on it) for advancing to City #4 (the new city as of Nov 1, 2022), but I am still stuck in City #3.

    I have cleared my cache and restarted my laptop, but I am still stuck in City #3.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago
      @quietdiWR Thanks for this information, I believe we are seeing other reports of this as well. The team is aware and looking into.
      • judy7342's avatar
        judy7342
        3 years ago

        I hope that once they fix this problem they refund our Monopoly Money that we had.  I was over the limit for so long, now I don't think I have enough to buy city #4 again.  

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