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Re: Pogo Daily Sudoku 'streak' issue not answered

I tried to clear the problem following your steps with no success .  I am using a PC, Chrome, and no error message at all.  As I stated other players have the same issue as I do , please check your Pogo forum for their same posts as well.  And, as I  discovered from your forum that this is not the first time Pogo has had this same problem.    

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Player_2c9hhe98 

    Would it be possible to get the following information? 

    • Screenname:
    • What Device(make and model) are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks!

  • You advise the same solutions and as I stated before I tried to clear the problem following your steps with no success .  I am using a PC, Chrome, and no error message at all.  As I stated other players have the same issue as I do , please check your Pogo forum for their same posts as well.  And, as I  discovered from your forum that this is not the first time Pogo has had this same problem. This is your problem.  There is nothing I can do on my end to fix it.  You've had this problem in the past as stated by many many players and now it's back again.  It's very frustrating.  Please just fix it so I can get on with the game.       

  • According to the Pogo Insider your team is aware of the problem with Pogo daily Sudoku not saving progress.  It's now over a month and the problem still exists.  Since this has happened in the past it should be a fast fix but still it isn't.   

    Pogo Construction Zone 3/26

    Hello Pogoians!

    Happy Spring! We hope you’re having an incredible start to your week! As we all emerge from the hibernation of winter, we welcome the fresh, rejuvenating vibes of spring. The flowers are blooming, the sun is shining, and new adventures are just around the corner. We hope this season fills your gaming experiences with renewed energy, vibrant creativity, and a whole lot of fun! Let’s spring forward into this exciting new week together!

    The team is aware of the following issues and actively investigating these problems:

    • Black screen
    • Merge Academy garbage can issues
    • Merge Academy storage not accessible
    • Claire Hart Case 40 not playable
    • Renewal Gems
    • Players double charged for Stained Glass Badge Collection
    • Pogo Daily Sudoku not saving progress

    I really don't have much faith in your team fixing the problem because I have another problem with Pogo Monopoly Sudoku now for over 7 months and your team closed out my case with no fix for me.  I did everything they said, gave them all my info and still I can"t advance to the next city because I haven't been awarded the stars I have already earned.   

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