Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: scrabble board is black

Hi @lpisme49FS 

  

Can you try going through the following steps and let us know if you continue running into issues after? 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 

Thanks!   

4 Replies

  • shadylady32's avatar
    shadylady32
    2 years ago

    i have tried everything suggested, have been trying to rectify this for over a week now.  If I cant fix this I am cancelling POGO.  Scrabble is the only game I cannot play on any other platform.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,884 PostsLatest Activity: 11 minutes ago