Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Tri peaks solitaire is dealing several cards at once

Hi @joyceluckey, Would it be possible to get a screenshot of how this looks? Do mean you get 6 cards instead of one at the bottom?

5 Replies

  • joyceluckey's avatar
    joyceluckey
    New Novice
    2 years ago

    No, each time I get a new card from the DECK, I GET MULTIPLE CARDS INSTEAD OF ONE, YOU CAN ONLY GO BACK AND UNDO ONCE, i WILL QUIT pogo for good

    if they cannot fix this.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @joyceluckey 

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)
    • A screenshot of the issue. 

    Cheers!   

  • joyceluckey's avatar
    joyceluckey
    New Novice
    2 years ago

    I have done all of the troubleshooting on my end, my  CACHE stays cleared. This has been going on for months now. Please let me know if you cannot fix this 

    and I will exit after 20 years.

  • joyceluckey's avatar
    joyceluckey
    New Novice
    2 years ago

    I don't understand why it is so difficult to understand that the  cards being dealt is in multiple instead of one. My cat can understand that. I have Google latest version, 

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,451 PostsLatest Activity: 4 years ago