Forum Discussion

joyceluckey's avatar
joyceluckey
New Novice
2 years ago

Tri peaks solitaire is dealing several cards at once

I cannot play Tri Peaks Solitaire because the deck if dealing at least 6 or more cards at once, e very time, I have cleared my Cache, it has been doing this for months now. If this cannot be fixed, I...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @joyceluckey 

 

Can you try going through the following steps and let us know if you continue running into issues after? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 
  • Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

  • Screenname:
  • Device Make/Model:
  • Which Web Browser (and Version) is being used:
  • Are you getting an Error Message? (If so what is it)
  • A screenshot of the issue. 

Cheers!   

joyceluckey's avatar
joyceluckey
New Novice
2 years ago

I have done all of the troubleshooting on my end, my  CACHE stays cleared. This has been going on for months now. Please let me know if you cannot fix this 

and I will exit after 20 years.

  • joyceluckey's avatar
    joyceluckey
    New Novice
    2 years ago

    I don't understand why it is so difficult to understand that the  cards being dealt is in multiple instead of one. My cat can understand that. I have Google latest version, 

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,456 PostsLatest Activity: 2 minutes ago