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EA_Illium
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3 years ago

Re: Why cant i buy pogo gems. After i choose a

Hi @mmceltic322 Thanks for this information!

Could we try going through the following, and then check if you continue to get the same error message? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari

Thanks!   

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