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bmwsrs4's avatar
bmwsrs4
6 years ago
Solved

solitaire blitz not working

Solitaire blitz doesn't work. Tried for 2 days now.

[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, everyone. This post is being marked as a solution for visibility only. It is not yet resolved, but we do need some information from you.

    If you are having trouble loading the game, please give it 50-60 seconds to fully open. If it is still failing to load, can you share some details with us?

    To start, could you share your Pogo Compatibility Tool information? It helps with things like version numbers (for example: Microsoft Edge has two very different browser versions out right now), and some of your cookies settings. Additionally, if you can share how much system RAM you have, that would help a lot, as well.

    To help out, here's some information on how to find your RAM on Windows:

    1. From the Start menu, type ram
    2. The option View RAM Info should appear and select that one
    3. Check the value next to Installed RAM under Device Specifications

    The last question is what happens when you try to load the game. Does it get stuck at a percentage loading? Does it load but run too slow to play?

    I look forward to hearing from you.

    Arrenai 🐱

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    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @James194675156.

    Thanks so much for the report and giving those other options a try. I'll go ahead and send this over to the Pogo team for investigation. Thank you.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @James194675156. I don't have an update just yet, but I'll let you know the moment I have something. Thanks so much for your patience.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • James194675156's avatar
    James194675156
    5 years ago

    Again, Solitaire Blitz is a Daily Challenge, and still I can't play it!!!

    Is Pogo/Electronic Arts going to do something about this. 

    I running out of patience!!!!

  • James194675156's avatar
    James194675156
    5 years ago

    You can table this request. This is the widow of james194675156. He passed away on November 19, 2020.

  • mebedeone's avatar
    mebedeone
    4 years ago

    The game downloads but is extremely slow.  I try to play it, but after a few minutes it just freezes up.  Please help!!!

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello Pogo Players!

    Wanted to reach out to confirm who may be running into issues with Solitaire Blitz running slowly or loading slowly. 

    If you are still running into this issue can you first try going through our HTML5 Troubleshooting and testing the game?

    Regards,

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