Solitaire Home Story Lost Stars that I had
Stars that I had previously earned in Solitaire Home Story has now disappeared. I have been trying to find help for this ffor more than an hour, but it is nearly impossible to get any help. The clo...
Forum Discussion
I have lost more stars since that time, as well. Do I understand correctly that there is nothing I can do to recover any of my stars? I have not used them. They are a vital part of the story, which I can't access without stars. They are the reward for playing the game. If my stars are going to be taken away and I have no recourse, that is very unfair of Pogo and of EA. I have played up to level 1822 without this happening, but I don't know when they will disappear, and I have to win seven more games to get them back, if I understand you correctly, and I can't always use the stars as soon as I get them - some tasks require 3 or 4. This makes it rather pointless to play. Can you reconsider doing something to help?
@Player_e0v6lr6v @eg4wtasq120j @EA_Illium
It looks like this issue is starting to become widespread.
Please join others posting about this issue on the Pogo Forums.
Games Forums Home | Solitaire Home Story Feedback - Page 34 (pogo.com)
This will assist in getting the attention of the Pogo Moderators and Pogo Community Manager, so they can document that the issue is growing and pass it on to the proper departments.
⭐For double effort you can follow the steps above in my first posting and report it to EA/Pogo Customer Service as well.
I am not affiliated with EA or Pogo in any professional capacity. Like you, I am merely a player who seeks to promote awareness, guidance and cultivate a sense of community among us.
Okay, I apologize. You sounded authoritative, and I made an assumption. Thank you for responding, and I'm sorry this isn't working out.
Sorry for the misunderstanding and your troubles.
Here on EA Answers HQ Forums, you can find players trying to assist other players. Official delegates will always have an EA or Pogo in their names.
Our EA Community Manger for the Pogo Community also monitors situations and postings and may step in as well.
Take Care & Best of luck to you!
Thank you. This is my first time in the forums, and I am here because when trying to report the issue to Pogo I kept getting just a suggestion to go to the forums. I appreciate your trying to help, and this is not your fault. I don't think I will be renewing my membership though. It is far too difficult to get help. You have a great day too, and I appreciate you.
I reported this two days ago and they informed me that no problems have been reported!
For Home Story? My goodness, I am so sorry.
For further conformation, these issues regarding this game are posted about in the Pogo Forums, EA Help Forums, both are on display to the public - you do not have to be logged in with an account to view postings. The AI bots on the internet have picked up the Solitaire Home Story issues in real time - with links.
They should have looked further into this.
