Solitaire home story took my gold coins
I had close to 3000 coins and would have gone a bit over after winning a game, but instead of my coins increasing, they rapidly dropped down to 956. This is not okay since I actually paid gems to get...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @BlueStar1988
Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to manually sign in
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
@EA_Illium I did all that before I logged in to play yesterday. Didn't work.
BlueStar1988, my personal PC, Chrome, no error messages, can't do a screenshot. It would show the game how it appearing as normal. I finished the badge I was on so my coins are different.
BlueStar1988, my personal PC, Chrome, no error messages, can't do a screenshot. It would show the game how it appearing as normal. I finished the badge I was on so my coins are different.
