2 years ago
solitare home has froze up
solitare home story is frozen from me doing anything, I just bought the 150 diamond package and pick up the awards. Played it 1 time and it locked up with just the blue lines swirlling around. I have...
why is it taking so long to fix this problem. We now are getting people comong out of the wood works with the same problem and all have sent you the info to fix it. This is becoming just a joke. Customer service to fix the problem is a joke. It has all started from 1 thing. we have all bought the 150 gem package. FIX IT!!!!
or at least I want my 150 gems back, and I will never play the stupid game again. However, I have lost out on two challenges now because of this mess, and I am very irritated. I have been a member for almost twenty decades, and this is the worst experience I have ever had!
Same scenario for me
Stuck on frozen level after buying the 150 gems pack
The patronising advice to clear your cache/try another browser etc of course does nothing
Very poor customer service EA
When are you going to fix this problem. It is such a slap in the face to all of us who can't play it and you keep adding this game on prize packages. It should be an embarrassment to EA. No hey this is whats going on to fix it just asking the same questions everytime someone new tells you they have the same problem
I've opened 2 cases about this, both say closed and yet, still not fixed. What is going?!