Forum Discussion
6 years ago
@EA_Arrenai Hi, I am experiencing the same issues, in addition the game freezes, and when I return to the table I lose pts.
EA_Leeloo
EA Staff (Retired)
6 years agoHey @bbwrite2day @math100a,
Sorry that you're still having this issue.
Could you send on the information that @EA_Arrenai asked for in the post above:
@EA_Arrenai wrote:
Hey there, @bbwrite2day. I'd love to look into what's going on here.
To help us track down what may be going on here, can you share the following?
- Your Pogo Compatibility Tool system information. This will help rule out any technical issues when sent to the Pogo team.
- Date of the last rated game you played
- Your and your opponent's ratings before the game
- Your and your opponent's ratings after the game
- Your rating upon returning to the game in a new session
This will help us narrow down what's going on. I look forward to hearing from you.
Arrenai 🐱
That would be super helpful! 🙂
Thank you!
- Leeloo