Suddenly i can’t sign into pogo on my ipad or iphone

Hey there, @B3041.

As long as you're running iOS 12.0 or higher, you're fine on the age of the OS. 🙂 (Edit: This has changed, my sincere apologies.)

To start, let's try clearing your browser cache to see if it helps improve logging in for you. Please let me know how it goes for you.

Arrenai 🐱

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Thank you but I did try clearing cache and cookies on all 3 browsers for both my ipad and iphone but it still wouldn't let me login. At first it would just refresh the page and take me back to the sign in page. A little while later after attempting again, I would catch a glimpse of the main page and then it would kick me out and it would go to another page with an error saying too many http redirects. I tried a little bit ago on safari again and when I put in my email address and password it says , We're sorry but we're having some technical difficulties. Please try again later. I even restarted both my devices but that didn't help either. It worked a couple of days ago so something has changed. Thanks again for your help

My logon won’t work on my iPad Air iOS 12.4.8 which is the latest iOS available.  I’m trying to log in through safari.  It’s worked yesterday!  It just goes right back to the pogo website without logging me in.

Hey there, @B3041.

Let's give something a brief little test. If you swap your Safari over to private browsing, can you try logging into Pogo through the private option?

Arrenai 🐱

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I tried the private browsing thing yesterday. I've been trying everything I could think of. I usually can resolve some things on my own but there's clearly something wrong. Someone else I see has commented that they too have an ipad with the same issue. I think its something with the ios devices. I decided to try my husbands iphone as well and it just refreshes the page after signing in and goes back to the sign in page. I have tried 3 different ios devices now and none of them will login.  I know someone who has an android tablet and they're not having an issue with theirs. I do appreciate all your help and suggestions. Thank you. 

I also just ride private mode.  I just get sent back to the login page.

I can log in on my iPhone.  But I have an older SE with a small screen.  Pretty much useless on some games.

i am intermittently unable to log in at Pogo.com on my IPad Air using any browser.  The IPad has the latest system updates.

i can log in successfully on any other device. There is a case open due to me calling for help on 11/4. A tech called me, but we were disconnected almost immediately  and I could not call back in. Later that day, I was able to log in on my iPad, and thought the issue was fixed.

This morning, I was once again unable to log in. It doesn’t tell me there’s a problem with my credentials; it simply goes back to the home page with “Sign In” in the top right.

i’m a Long-time Pogo member, and love all the upgrades ...except for this!

Lyn

I’m having the exact problem!

getting tired of this mess.

Exactly!