Forum Discussion

tese777's avatar
tese777
5 years ago
Solved

The games load so slow on my PC !!! IT IS HORRIBLE!!!

[ Spoiler ]
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, everyone!

    After investigation, the Pogo team found that there were some recent changes to the Chrome and Edge browsers that would disable certain features if the drivers were not up to date.

    To find out if this affects you, and the steps to resolve it, please check out the link below.

    Update on HD Games Running Slow in Chrome and Edge

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

MidniteChicfc's avatar
MidniteChicfc
5 years ago

Hi please help me figure out why today october 9, 2020 I am having trouble with my games..Running >>>>slow!!

Gin and majkhong santuary and others are so slow...In gin not even the bots move fast... No one wants to play with you if your that slow..And I mean slow

I am in gin at the bottom is where you type to the person in the game.. Well old messages from past games sometimes appear..Why no idea... Please advise how to stop them from poppin in ...Slows my game up cause I have to remove them first by back spaceing..

I am so so so fustrated!!! Help please ... Midnitechic

[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

MHest66's avatar
MHest66
5 years ago

Games are running very slow. Why? When will it be fixed. I pay for my subscription and should NOT have these issues. If it does NOT get fixed quickly I will request a full refund. It has been happening since Friday, Oct 9, 2020

  • race584MdqhO's avatar
    race584MdqhO
    5 years ago

    am paying 80.00 a month on gems for wife and my accounts. 2 sep accounts . I too am going to cancel if not fixed by 17th . both our account work on her computer but not mine. but we cant both play on one computer can we

  • Player_bho4aulq's avatar
    Player_bho4aulq
    5 years ago

    i agree. tired of not being able to play.  Also tired of no solutions

    • EA_Arrenai's avatar
      EA_Arrenai
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      Hey there, everyone.

      If you have completed the HTML5 troubleshooting, particularly the hardware acceleration step and trying another browser, please reply back here with the following information and I'll send it over to the Pogo team to assist in the investigation:

      Arrenai 🐱

      Did you receive an awesome, helpful response? 👍 +XP!

      Was your issue resolved by a great post? 🙌 Accept as Solution

      ASK. ANSWER. LEVEL UP.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.3,699 PostsLatest Activity: 2 hours ago