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Hey there, @Drmorrison55. I'm just checking in. How did the troubleshooting go for you?
Arrenai 🐱
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- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @Drmorrison55.
Thanks so much for the info. Let's try to track this down. Can you cut and paste your System Information section of the Pogo Compatibility Tool, here into this thread? I'll be happy to take a look.
Arrenai 🐱
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- 5 years ago
Hi,
Sure thing. Could you explain how I do that? Do I need to be on Pogo when I run the tool, etc.?
Thank you!
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @Drmorrison55.
When you click the blue link in my previous thread, it will open a new tab that has the tool in it. It will take a second or two to run, and then the results will be on that page. The system information section is the second half of the page, which includes the OS, browser version, etc.
I hope that helps! Please let me know if you have any questions.
Arrenai 🐱
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