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tuliptyme4212's avatar
tuliptyme4212
Seasoned Traveler
4 years ago
Solved

Trivial Pursuit - loading issue when trying to play "single player" game

Never used to be a problem, but now having problem getting into a "single player" game.  If I click on "single player" than "Proceed", it just goes to the loading screen and spins there.  Won't get i...
  • tuliptyme4212's avatar
    tuliptyme4212
    4 years ago

    I'm happy to send this info to you.... but when I got on to Pogo this morning, and tried "single player" in Trivial Pursuit, it worked!  And it worked on two different computers.  I don't know if it was "fixed" during your regular Tuesday morning maintenance that Pogo/E does, but all is well now. 

    Thank you for looking into this for me.  I can still send you dx info if you'd like, but I think it's kind of a moot point now.

tuliptyme4212's avatar
tuliptyme4212
Seasoned Traveler
4 years ago

I had already done the items you suggested prior to commenting here.

But here is a screen shot (as you requested) of the "hanging" loading screen

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@tuliptyme4212 Which type of browser and device are you using?
  • tuliptyme4212's avatar
    tuliptyme4212
    Seasoned Traveler
    4 years ago

    I've tried on several computers (all three using Win 10), and at 2 different locations.  I also tried on both Firefox and Edge browser on each computer.  Tried it on my iPad too.  Same loading issue.

    Works fine for loading both Daily 9 and Mult-player.  Just is stalled on "loading screen" on Single Player.

      • tuliptyme4212's avatar
        tuliptyme4212
        Seasoned Traveler
        4 years ago

        I'm happy to send this info to you.... but when I got on to Pogo this morning, and tried "single player" in Trivial Pursuit, it worked!  And it worked on two different computers.  I don't know if it was "fixed" during your regular Tuesday morning maintenance that Pogo/E does, but all is well now. 

        Thank you for looking into this for me.  I can still send you dx info if you'd like, but I think it's kind of a moot point now.

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