Forum Discussion

tinker8256322's avatar
3 years ago
Solved

yahtzee

Can't count the number of Wild dice I've lost ,due to the game just buffering after I have finished the game...I have let it buffer for 15 minutes once...My internet was fine...I checked all possible...
  • EA_Illium's avatar
    3 years ago

    Hi @tinker8256322 

      

    Can you try going through the following steps and let us know if you continue running into issues after? 

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari

    If you continue to run into issues Please Let us Know: 

    • Screename:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)
    • What Region are you in?
    • DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.   

    Thanks!   

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 26 minutes ago
5,057 Posts