Community ManagerI’m going on two months now with no reply from customer service, management or anybody in EA. I got the 2.0 update and hate it. I’ve lost all my services i.e. power, water, waste, etc. and can’t fix it. My city is almost completely abandoned now and the game is completely unplayable. There is no help had to fix this so beyond frustrated!
The reason for this problem is grid overloads from bottlenecking, it’s part of the new update and means that if your capacity is higher than demand, the grid will end at one spot and give more power than needed and the other houses will not have any. It’s difficult to understand, but an example of fixing it is make a 2 by 2 square of road. Make sure to isolate it from the rest of the city. Put a house lacking power in the middle, then put the power plant next to it on the same road square. Now it should be powered. This shows how the grid isn’t overloaded - spreading power stations may fix this but I’m still troubleshooting.
Community ManagerCommunity Manager