💭Services 2.0 - Full Rollout - Feedback Thread
Hey Mayors Welcome! Services 2.0 is now available for everyone 100% across the game, and we want to hear from you! ✨Before you dive in, if you haven’t already had the chance to get back into the game since the service's red status issue, good news on that front. Your service statuses should now reflect accurately again. Thanks for sticking with us while we worked on sorting that for you. 📌For the latest on Service 2.0, head here; 🏙️ [Update] Services 2.0 is now here for Everyone 🏙️ How this feedback thread works: The focus of this thread is your experience.🙂 This is your space to share how you’re finding the new system - what’s working well, what feels challenging, and anything in between. Our EA Forums team will actively read and monitor the discussion, and your feedback will be shared directly with the studio. While we may not be able to reply to individual posts in this thread, please know that we are constantly reading and passing your feedback onto the team from all the replies and discussions taking place here. If there is information to share from our side, we’ll be sure to post it in a separate announcement thread and pin it at the top of the SimCity BuildIt board. We kindly ask that you keep your feedback constructive and respectful, as this helps ensure it can be reviewed and shared effectively. We truly appreciate you taking the time to share your thoughts - your voice matters, and it helps inform future improvements. Let us know how Services 2.0 is going in your cities: Use this space to share your experience in your own words about how the new system is landing in your city, whether this is your first time with the new system or you were part of an earlier rollout. For example: First Impressions: What stands out? What makes sense? Does anything not make sense? Experience Changes: How does the system feel now compared to earlier rollout? Has anything changed? What matters most to you? City Report Card and service status: Is it clear how to spot issues and what to do next? Did anything surprise you? Upgrading Services: Does it feel intuitive? Rearranging your city: What is your city level, and how manageable did the transition feel when moving things around? Overall vibes and anything else Thanks Mayors.
neo icon not showing anymore
the neo icon to sell neo items is not showing for already some months. first I thought it was a lost feature in some update but I learned it was not. I have over 2.000.000 neo population, I am constantly buying at the neo market and all services cover above the demand. I have reinstalled the app and still nothing. helpSuggestions
[friends] — You urgently need to change the way you add friends. When a user takes too long to accept a friend request, we should have the option to withdraw the request or reset it to be able to add other people. Or at least, it should already work according to the link on Facebook, let's be honest, it's a pain having to use code, copy and paste, especially for those on mobile. [for the wait] — There could be other activities so we don't have to leave the game open like a banana while waiting for materials to be manufactured. Maybe those matching games themed to the game could be added, in a dynamic like "for every 10 matches, you earn 1 dollar."... [adds] — Also, we could have characters to use as profile icons, it could be something to be unlocked through out levels, it could also be linked to the previous mini-game idea. Female and male characters please... [passtime] - May some story could be added, something related to the theme of course, maybe in chapters that unlock through other things and stuff like that.Hackers bypassing limit to purchase energy during wars
Recently, a new feature was added that allows players to purchase energy during wars against other clubs, with a limit of 1 to 3 purchases per war. However, hackers have already found a way to bypass this limit. As a result, wars have become practically impossible to win. In addition, the event only allows 1 minute of preparation time, which makes the situation even more unfair. The number of hackers participating in wars is enormous. Legitimate clubs end up being harmed and relegated, while clubs that use cheats easily move up. Meanwhile, the company continues to add increasingly expensive and questionable features, showing greater concern for monetization than for the integrity of the game. Items such as the Train Pass, Instant Card Upgrade, and now the purchase of energy during wars have already been introduced, all with high prices and a direct impact on competitiveness. This combination of aggressive monetization and serious security flaws completely undermines the experience of honest players. But please, I beg you, just REMOVE THE OPTION TO PURCHASE ENERGY. Below is the image showing the use of energy purchases above the allowed limit, which is 3 purchases per war:Service max capacity way to low
Large, perfectly optimized cities are experiencing a problem with the new maximum capacity of individual services. For example, a small fire department can now only cover less than a third of the maxed-out houses than it could before the Service 2.0 update. The maxium capacity values need to be adjusted so that at least as many houses can be covered as before. Fire Department: Small: 650 / Medium: 850 / Large: 2600 Police/Hospital: Small: 700 / Medium: 950 / Large: 2800 Regional: Small: 525 / Medium: 750 And I don't want a compromise solution in between. These exact values are the absolute minimum. I dont care if I have to pay 300k for 10 levels of a small fire department, but the maximum capacity must be significantly higher.A letter to the game planner of SimCity BuildIt
January 26, 2026 Dear SimCity BuildIt game planner. Hello, respected game planner of SimCity BuildIt! I've been playing SimCity BuildIt for half a decade, and it's a highly enjoyable game that I love playing in my free time. I'd like to discuss and share with you the war gameplay in the game. The war gameplay has been around for many years, and I've been participating in it for quite a while. Although I had some thoughts on this gameplay before, I've never discussed them in detail with you. This time, I want to share my thoughts with you in detail. In the war gameplay, there are a total of 24 war cards, categorized into three types: common cards, rare cards, and legendary cards. Each card can be upgraded to level 20. Upgrading all 24 cards to level 20 is the dream of all players. In reality, this is challenging and requires a significant amount of cards and golden keys, both of which can be obtained from the game. Cards require a substantial amount of SimCash, so most players focus their resources on upgrading certain cards. Currently, the most popular cards in the game are Magnetic Strike, Loud Roar, B-Movie Monster, Python Entanglement, and Shield Breaker. I primarily upgrade the Magnetic Strike and B-Movie Monster cards. During the upgrade process, I found that the B-Movie Monster card is extremely costly in terms of golden keys, SimCash, and acquisition difficulty. Compared to the similar Loud Roar, it requires more than three times the resources and takes more than twice the time to obtain, yet it yields fewer points than Loud Roar. This is extremely unreasonable. Logically, as a legendary card, the B-Movie Monster should receive more points for the additional resources invested. However, the reality is quite different. In fact, upgrading the B-Movie Monster is more difficult and challenging to obtain, with the number of purchases in the store and the cost in SimCash far exceeding that of the rare Loud Roar card. This game mechanism is unreasonable! In the war game, the score obtained for each card is determined by the number of points it destroys. This mechanism is reasonable and fair. However, it is unfair that the B-class movie monster, as a legendary card, is compared to the loud roar. Both have 8 energy points, but the loud roar can destroy 11 building points, while the B-class movie monster can only destroy 10 building points, and its score is also lower. This is unreasonable. As a card that requires more resources, theoretically, it should receive more points and destroy more building points. If you have seriously and deeply played this game, you will understand what I mean very clearly. And now, with the latest update to the unit price of cards in the War Store, the aforementioned gap has widened further. 10 rare cards cost 1220 SimCash, while legendary cards cost 3120 SimCash. It's crazy! I can already clearly feel that I can't afford legendary cards. They're neither worth buying, nor do I have enough SimCash to purchase them. You should know that in the past, legendary cards could only be purchased 5 times, and the limited number of purchases made them more expensive than rare cards. Based on my analysis above, I suggest adjusting the settings of cards in the game. I propose several solutions for your reference: ① Reduce the input resources and acquisition difficulty of legendary cards, including reducing the number of golden keys required for upgrading and lowering the unit price of legendary cards in the War Store; ② Increase the building destruction points for B-class movie monsters from 10 points to 12, 13, or more points, while keeping the war score for each destruction point unchanged, so that it is worth for players to spend so many resources to cultivate this card; ③ Reduce the building destruction points for Loud Roar from 11 points to one of 8, 9, or 10 points. Among these solutions, ① reduces the game difficulty, which is not conducive to long-term game cultivation and play; ② neither reduces the current players' game experience nor solves the dilemma of legendary cards; ③ reduces the effect of Loud Roar, which is not conducive to the enjoyment and fun of other players. Therefore, I think solution ② is the most reasonable. The above are my thoughts on war gameplay over the years. I kindly request the respected simcitybuildit game planner to seriously understand the player experience and make the fairest decisions. I look forward to your follow-up communication. Thank you! A player who loves SimCity BuildIt