SuperSim E5 and the worst gaming support in history
In May, an in-game event sold train cards SuperSim E5. One of the weeks there was a bug in the game where random cards. Many players wrote to support and these cards were returned to them quickly. I have been writing for 3 months. Support refuses to solve the issue, refuses to understand the situation. All screenshots are attached to them. I wait a very long time for an answer (more than 72 hours) and receive a template answer. Why? Why does support not care about players? Why do they not know the word loyalty? In all other games, the developers themselves calculate compensation.In this game they don't want to do nothing. For 3 months there were no questions, clarifications, nothing. They just refuse and that's it. Even to send 3 screenshots I had to write 4 requests. Because the support employee can't read and instead of 3 links sends 1. You are killing this game with such disgusting, ugly, worst technical support. Absolutely incompetent and unprofessional team.I would like to know where I can write a complaint about technical support staff42Views0likes1Commentbig bug game over
Simcity buildlt <removed> Around 5:59 on July 23, 2025 beijing time , in completing the weekly green crystal production and collecting omega tasks, launching v disaster, and repairing 4 buildings. After the completion of these three tasks, nearly 100 million green crystals disappeared, resulting in my inability to complete the higher level reward. Appeal, compensation should get three rewards at that level. July 22 23:49 record July 23 5:59 reord [CM - Edited to remove account details]73Views0likes0CommentsWeekly cap on Contest of Mayors is horrible idea
If you want us to play your game, why in the world would you limit the amount of points we can earn each week in Contest of Mayors. Once that cap is reached there's no reason to continue playing if we can't get any further. Honestly think about that, if you want us to play daily, stop making it pointless to play daily.373Views17likes8CommentsCheating in club wars
Some matches in the club wars are impossible. Two players scored 92000 points the other day and as an experienced player, I can’t figure how that’s even possible? plus, this same team had 4 cities that were grayed out but apparently counted as players. These grayed out cities made it so that my team couldn’t even knock them out. I didn’t screen shot it but next time I will. I’ve seen it happen more than once. Anyone know what I going on here?81Views0likes3CommentsMayors pass bug report
Today I can't get daily assignments in mayors pass it's shows only 'upgrade the Kyoto home' when I complete that assignment they cannot count same with the other assignments too I complete train dispatch and earn simoleons they can't count and not showing in the daily assignment section please resolve it fast thank you22Views0likes0CommentsIssue with placing Torii Trails Shrine building
Can't place it even though theirs no road and had placed it like that before. Also had restarted and refreshed cashe and deleted/reinstall game. I think it has to do with the invisible boundary of it building being 1x1 larger or something else. The attached files show this problem better and also i have my main city as well. Currently in Tobytown club and the city name is twigs2025. Also city name was before this is Neko trading.160Views0likes1CommentCapped at level 19
I haven't bought the premium pass this time (Kyoto season) despite the bribe of a discounted pass. I have completed 19 levels/tiers and now I'm capped. So there is no point doing any more assignments until next Wednesday. How has this improved the game EA_Lanna ?68Views4likes1Comment