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After 11 days of tickets and emails and support requests, they’ve informed me of the same thing. Despite previously acknowledging this was a technical issue on their part, EA’s “expert” has wrongly determined I was somehow cheating.
This is apparently rampant — EA is just killing off innocent cities saying they’re cheating.
Here’s one of many threads:
I’m continuing to send in ticket requests. I have too much time and real money (over $5100 in passes and offers purchased since June 2021) in this game. I have never cheated nor broke any rules.
@EA — this is so shameful and wrong. All I want is my city back and to go on playing the game I’ve come to love. If that’s not possible, I’m asking for my money back. ☹️
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Prabhat Ranjan (SimCity BuildIt)
Jul 7, 2022, 11:25 GMT+3
Thank you for waiting.
I would like to say that expert found you were cheating so he denied to restore the city to regular server.
I hope you will understand.
Have a nice day!
That’s the same guy on my case 😡😡😡😡😡😡😡😡😡😡
- 3 years ago
I’m continuing to submit tickets until this can hopefully be resolved. Seems this support person is taking the easy way out and not actually helping.
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