Forum Discussion

8 years ago

Solved

After 10.3.3 update, game loads to black screen on 12.9" 2nd gen iPad Pro. Help!

After I updated to iOS 10.3.3 yesterday, the game only boots to a black screen on my 2nd gen iPad Pro 12.9. I have force quit the app, hard reset the iPad, and even deleted the game and reinstalled, ...

EA_Mai
8 years ago
Hi everyone,

A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?

Thank you,

-Mai

EA_Mai

EA Staff

8 years ago

I have no updates yet, the team is still working on it, but just to clarify: as I said in my post, we are not considering this as solved. I marked my post as solution so when someone gets to this thread looking for the issue, they can easily see the last provided information without having to read the whole thread.

It's something we usually do here on Answers HQ with long threads related to an issue like this, welcome to the community!

-Mai