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The game starts again after I installed the recent update.
Unfortunately, it started from scratch.
After a few moves, I could log in to Google Play Games, but there was no previous game data any more :oC
Looks like my old city was deleted.
Does anyone have any advice on how to recover it in an alternative way?
I have contacted Zendesk as well, but I dont expect much of that, based on past experiences
Thanks!
Bluestreak
@BluestreakNL Any chance you saved the data to your Facebook account too? If so, try log out and log back in.
Hope you can recover your city.
- 6 years ago
Thanks for your reply, but I'm one of those without a Facebook account.
A matter of principles, but I guess that it might have made a difference in these circumstances :o)
My city must be active *somewhere* in the universe.. I can still visit it from the mayors club list.
- 5 years ago
Just to close the topic, Zendesk was able to help me and they restored my city.
They copied the old one over my new playerID, and afterwards I removed the old one from our club.
Happy gaming :o)
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