ATTENTION Track Twenty Dev or Support Tech
I understand from past conversations with TrackTwenty that the level-1 Customer Service agents have no game tools, game access or even know about the automatic "99 million Simoleon hack trap algorithm" built into the game. I recently just went over $99 million in simoleons and was immediately banned apparently, lost my friends, lost MY club and I please need someone (TT/EA) to return my game because a quick inspection from a developer would immediately determine I have never cheated, I am a fair player, and I spend real money in the game "which I will no longer do because of this incident".
I an admin on the largest SimCity BuildIt Facebook group with a huge amount of 7 year mayors and we strictly abide by all terms of service in the game and we are all legitimate long time players with strict anti-hacking guidelines as well.
Please please return me to normal game play!!.
Many thanks,
[CM - removed player ID. Please don't share personal info in public Answers HQ posts.]