Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Bought SimCash but it's not showing in Game

I bought 30-day SimCash with my GooglePlay Account.

After ten Minutes of waiting the Cash is not showing in the Game but i get the Payment Confirmation from google

Please activiate the payment to my game or send me back the money

3 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello @andyeaust Sorry to hear that you didn't received the Simcash.

    From experience, it can take up to 48h before you start receiving the Simcash. If after that time the issue persists, please contact support in game with a screenshot of the payment confirmation that you received by email. They will be able to fix that for you. 🙂

    Sorry for the inconvenience.

  • I haven't received my simCash  which I have purchased from the store of SimCity buildit transaction has done and the amount of money also got deducted from my bank account but I have not got any of the reward which I have purchased

Featured Places

Node avatar for SimCity BuildIt

SimCity BuildIt

Issue with the game? Join our SimCity BuildIt community forum to discuss troubleshooting.Latest Activity: 15 days ago
9,478 Posts