Forum Discussion
Hey everyone,
I have received an update on this from our teams.
These white blocks appear because of low available RAM memory on your devices.
Removing a few buildings from your high-density cities should allow all the buildings to load up again.
The white blocks appear primarily to prevent the game from crashing when it cannot load everything due to limited available RAM memory.
The best way to prevent this from happening again is to switch to a device with more available RAM memory.
Thank you for your patience regarding this matter.
- dap333lebpb01 month agoSeasoned Rookie
Which buildings should be removed? Residential buildings or other buildings like parks and education facilities.?
- EA_Claus1 month ago
Community Manager
That's really up to you.
I'd start removing the residential ones little by little from the edges of your city, and maybe rearrange things around as you do it to remove a mix of them, as the service-level requirements will correspondingly be reduced, too.
Removing service facilities might instead disrupt the service level required to support your other surrounding buildings.
- bordot65_QB1 month agoSeasoned Newcomer
The whole point of the game is to build up the density of the cities. The size of the cities was just increased. Now you want us to destroy buildings we’ve spent time and probably some money on building. Ridiculous advice. Is the new point of the game to destroy buildings you’ve built so you can see the ones left? And to add new ones with all the new mayor challenges one has to destroy the old ones?
- 4ba89e5a378024691 month agoRising Novice
I came to know my iPhone8 and my iPad2020 both have 3GB RAM memory now my question is: how much RAM memory would you advice to have to run the game smoothly 4GB RAM, 6GB RAM or do I need 8GB RAM ??
- GeneP591 month agoRising Rookie
That is just plain Bull **bleep**. I’m running on an iPad Air M3 and this game hasn’t run right for almost a year. Just another excuse from EA. Blame the user not the developer.
GIVE US MORE MONEY!!! - oracle28671 month agoSeasoned Hotshot
NO, the best way is developers to REMOVE all unnecessary crap they added recently increasing RAM consumption and introducing more bugs such as service 2.0, railway deliveries, day/night control, aerial view, ads everywhere and so on.
Removing buildings from our cities??! this is ridicolous, it was running fine until now, we are not going destroy our cities nor buy a new device to follow developers madness, make the game lighter, return to basic focusing and BUILDING our cities. This is the **bleep** name of the game: BUILD IT. It's not railway, it's not ads, it's not ram, it's build it.
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