Buildings have changed into white boxes
I just done the update of the game and most of my buildings have changed into white boxes..... does any-one else have the same problem ??? And how long will it take the game developers to solve this issue ?? I also have the game freeze sometimes when opening the trainstations or the competition window and have the restart the game to get in to see my progress and/or take a new task... love this game with greetings from the Netherlands [Title changed by CM for clarity. EA_Claus]Solved408Views2likes19CommentsWRONG FOV AFTER TODAY'S UPDATE
iPhone 14 Pro Max — incorrect camera aspect ratio/FOV after latest update. UI elements retain correct proportions, but the city viewport is incorrectly scaled/zoomed. Issue began immediately after updating. Rebooting and reinstalling/offloading the app don't resolve it. iOS 26.6.1.146Views4likes7CommentsAspect ratio can’t play game
iPhone display/aspect ratio bug after September 8 update. The game is zoomed in and doesn’t fit the screen. The Settings/wrench icon is completely off-screen, and touch coordinates are misaligned. Tapping one location activates something approximately an inch away. The iPhone touchscreen works perfectly in every other app. I have restarted the game, restarted the iPhone, and installed the latest iOS update. This makes the game essentially unplayable.34Views0likes2CommentsSolve a problem and suggest
The problem of the interface has spread in the application, which has become strangely small. I hope to solve the problem as soon as possible. In addition, I have a suggestion that if I want to re-plan the city to be better, there will be a choice of settings that allows me to redraw my city and then the new drawing application to be the new shape of the city.21Views1like1Comment# SimCity BuildIt Bug: Completed but Uncollected Weekly Assignments Disappeared
I recently encountered what appears to be a serious progress-related bug in SimCity BuildIt and wanted to share the details to see whether other players have experienced the same problem. While collecting a daily reward, all of my completed but not yet collected weekly assignments suddenly disappeared from the assignment list. The assignments that were still in progress remained visible. Only the assignments that had already been successfully completed and were waiting for me to collect their rewards disappeared. The following completed but uncollected assignments disappeared: Do Cargo Ship Deliveries Earn Simoleons Earn Golden Keys Produce and Collect Commercial Items Trade Items in Trade Depot Dispatch Passengers Complete Airport Deliveries Complete War Deliveries That means eight completed weekly assignments disappeared at the same time, together with the progress/rewards associated with them. This was not a case of unfinished assignments being reset. All eight had already been completed and were simply waiting to be collected. Troubleshooting Didn’t Fix It I have tried all reasonable troubleshooting steps, including restarting the game and devices, checking the account on another iPad, and completely reinstalling SimCity BuildIt on one of the devices. Nothing changed. The missing assignments did not return, while the assignments that were still ongoing continued to appear normally. This makes it look much more like an account/server-side synchronization or progress issue than a problem with the local installation. In-Game Support Also Crashes There is unfortunately another problem: whenever I try to open the in-game support chat panel, SimCity BuildIt crashes. I therefore tried reporting the issue through the website, but was informed that website support does not handle mobile-platform cases and that mobile issues need to be reported through the appropriate mobile support channel. This creates a difficult situation: I cannot properly access the designated in-game support channel because attempting to open it crashes the game. Looking for Other Players With the Same Problem Losing eight completed assignments simultaneously represents a significant amount of gameplay and progress. I have kept details of both the missing completed assignments and the assignments that remained active and have provided the information to support so they can hopefully investigate the server-side history and restore the missing progress. I’m posting this publicly because I would like to understand whether this is an isolated account problem or a wider SimCity BuildIt bug. Has anyone else had completed but uncollected weekly assignments suddenly disappear? In particular, I’d be interested to know whether they eventually returned automatically or whether EA Support was able to restore the assignments, points, or rewards. If you’ve experienced the same issue, please share what happened and how it was resolved.100Views1like2CommentsCurrent city on old phone is not syncing – cloud save is 6-7 months old
Hello, I need help with a SimCity BuildIt cloud synchronization issue.My current and up-to-date city is still fully accessible and playable on my old Android phone. Player ID: [Removed by CM, please keep this private. EA_Claus] When I install SimCity BuildIt on my new Android phone and sign in, the game offers me a saved city that is approximately six months old.The same outdated version is offered when I try Google Play. My current city on the old phone contains about six months of additional progress, and I do not want to overwrite it with the older cloud save. EA Support advised me to post this issue here so that a Community Manager can review it. Could you please help me synchronize the current local city from my old phone to the cloud/server, so that I can restore the latest version on my new phone? I have not uninstalled the game, cleared its data, signed out, or restored the old cloud save on my old phone. Please do not advise me to reinstall or clear data on the old phone, because that device currently contains the only up-to-date version of my city. Thank you!Solved36Views0likes4Comments