Cannot login simcity on phone

@xbbbxx1 how old are you? If you are considered as minor in your country, you can’t connect to Facebook. 

if you set your age lower by mistake, contact to their support desk. They can fix it for you but it may take weeks or even more...

Or you can start a new city with a correct age, this would be faster but you’ll lose your current data.

you can send a ticket from this URL. 
https://simcity-buildit.zendesk.com/hc/en-us/requests/new

You may need your player ID. You can find the ID from in-game setting> help, under the more FAQ button. 

here’s the information about online access for child account. 

https://help.ea.com/in/help/account/online-access-for-child-accounts/

Yes exactly this is what happened I’m  22 years but by mistake i didn’t see whats these number is for so i chose 12 and then i discovered it was supposed to be my age any way thank you very much for this clarification i will try to contact the support centre.

@xbbbxx1 you are welcome! Hope they fix it fast for you, if not just start a new one. You’ll catch up level 16 pretty fast I think! Happy building.