Can't find clubs using search
Whenever a friend of mine gives me their club hashtag and I try searching for it I can't find anything. Any reason for this?
Forum Discussion
EA_Mai
EA Staff
EA StaffThanks for checking, @Salman_dugeb.
@PinnacleValley, I actually thought it could be related to having left the Club recently, but they weren't a member of the Club before so unfortunately waiting doesn't seem it's going to help โน๏ธ
@Salman_dugeb and @wolfheartsoul, could you please open a help request ticket from the game and let me know the ticket ID you get so we can take a look?
@Neokati, in your case, could you check if you are able to find the Club now?
@9b1893bb4f072b01, your President should be able to find the hashtag of their Club if they go to the Members list and then press on the i button in the top right corner. Once you know the hashtag, try to search for it ๐
Thanks!
-Mai
We found my club hashtag #NSPF. Search shows other clubs including those letters, but not Free Market. I sent EA a help email request #318277 on Oct 30. Still no reply.
Leaving the club was accidental when I got a new tablet. I have been playing the game almost since it began.
Can you look into my request for help? Please and thanks!
@9b1893bb4f072b01 Can you see a lot of seldom items offered in the world trade market? Have the available clubs around you sometimes members with level 101? In this case you are not alone. I'm here too. By the way, I had recorded my ticket on Monday and got yesterday the first support reply.
Yes. What a strange Sim universe. Thinking about emptying my trade depot and using this time to increase it storage space. A real life friend has told my EA has the worst customer service. So, I expect to be in this limbo another week at least. I have had no answer to my request yet!
- EA_Mai
@Salman_dugeb, thanks for that. However, that seems to be your player ID. Can you check if you got a ticket ID in your email when you opened the help request? Thanks in advance!
@Neokati, glad to read support is already taking care of your ticket, yes, please, keep us updated!
@EA_Mai I'm so happy. ๐ Just I have got a nice message in my city. After this I was able to search for my club and rejoin.
The support was really fast and successfully in my case. I already had sent my thanks to Felix.๐
Hi May,
I was in a middle of war and when I log in to the game, I was out of the club.
I don't know whether they kicked me(I couldnt see the club chat) or something else went on.
When I search the club I can't find it either.
I have the club name but not the ID: Sim City Hustlers
And the leader and members: REAL York City, Nico, REAL YORK, Utopia, etc.
Can you find it for me please and solve the problem, because I fought a war and gone for no reason.
Thanks
