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Anonymous's avatar
Anonymous
11 years ago
Solved

CAN'T login SimCity Buildit and DATA MISSING!!!

I'm from Taiwan.

When I opened my iPhone5 to play SimcityBuildit this moring , I couldn't login the game.

(When loading service, it unexpectedly quit!!!)

So I read the 

[INFO] Basic troubleshooting steps for SimCity BuildIt

, then closed all the apps , restart my iPhone ,cleaned the storage.....

I tried many times then it still unexpectedly quit again and again,

Finally, I deleted and re-installed SimCity Buildit,(I connected with Facebook and Game Center)

When I re-login , I found my savedata was missing, it's a new city....................OMG

What can I do?????????? Plz help me!!!

16 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Dude i tried everything like uninstallin and reinstall see i use lucky patcher hoping it would make it better but when i get a new city (from reinstallin) neither can i log into Facebook to get back my city nor can i make purchases how do i fix this
  • Anonymous's avatar
    Anonymous
    10 years ago

    @coolGdude997 wrote:
    Dude i tried everything like uninstallin and reinstall see i use lucky patcher hoping it would make it better but when i get a new city (from reinstallin) neither can i log into Facebook to get back my city nor can i make purchases how do i fix this

    Hi @coolGdude997,

    What exactly happens when you try to log into Facebook and/or make purchases? Do you receive an error message? 

    Are you certain you have finished the tutorial?

    Don't hesitate to join a screenshot if possible. 

    Thanks.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Actually i fixed the problem for loging in to facebook and gettin my city back by goin to apps on facebook from pc and removing simcity and then loggin in the game. But the problwm still exist for purchasing simcash i reinstalled simcity so i lost my purchases and before i get error 1905.0.999 maybe when buying simcash
  • Anonymous's avatar
    Anonymous
    10 years ago

    That's great news @coolGdude997 (for the Facebook login part I mean, not for the error message of course).

    I have seen that message only once that's why I would recommend contacting support directly for that. They might know what is happening. If not they will gather your details and investigate further. You can contact them from within the game. To do so go to the Main menu represented by a screwdriver and a wrench > Help > Contact Us. 

    Keep up posted on their conclusion. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Me also have the same problem and i cant contact support
  • Anonymous's avatar
    Anonymous
    9 years ago
    Your problem is solved or not yet???

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