Club wars bugs

Hi @missbabie,

Thanks for letting us know about this, I've moved your thread to the Support board 🙂

If I understand right, these bubbles are not appearing at all for you, right? It's not that you hit them and you don't get any rewards.

To make sure there's no issues with the cache, could you try to restart your device? You would need to completely turn it off and on again after a few seconds.

If this doesn't make any difference, could you let us know in which device you are playing, and which is your OS (Android or iOS, and the version if you can).

Thanks!

-Mai

Hello,

We noticed a bug today during war. Several of my mayors cannot attack while any building needs repair.

However, most members CAN attack, even if they have buildings needing repairs.

We understand you cannot attack while under the dome. But, why is it myself and others cannot attack without the bubble?

It seems it is split 50/50 in our group. This lack of being able to attack when only 1 or 2 buildings are damaged, hinders gameplay. That means if other teams have the same issue, or do not have this issue, they can continue to attack, even if I hit them.

Please advise if this is a known bug and when it can be fixed?

Thanks

I have another bug to report.

One of my mayors does not get to play very often. However, when he comes back into the game after war, he always has to repair buildings. His city does not auto repair.

Thanks

Hello @booey4864 @AnyaBoo918,

First of all, thanks for sharing this information with us! I have a few questions, would you mind answering them?

@booey4864 I guess you already know, but just to make sure: when 10 of your buildings are damaged, you get the shield. Then you need to repair all those 10 buildings before the shield is removed. So even if you had 10 damaged buildings, and you repair 8 of them, you won't be able to attack or get attacks until you have repaired all of them.

So for some reason you are unable to attack, even before 10 of your buildings are damaged, is this correct?

Those of you who are having this issue, are you playing and repairing while you are getting attacks?

Regarding your second report - is he opening the game between wars? So let's say he plays today while your club is in a war and has 5 damaged buildings. Once the war ends, does he open the game or next time he opens it you are playing another war, and he has those 5 buildings still damaged?

This might not be the problem at all, but if he is not opening the game between wars, I would try and see if opening the game while in peace to collect the rewards helps getting those buildings fixed.

@AnyaBoo918 I'm sorry, but I'm not sure I understand your message. Which of the issues are you talking about?

Thanks,

-Mai

Thank you, Mai.

Regarding the wars and not being able to attack: Several of us repair while being attacked and NOT in a bubble. However, we have not been able to attack like other team members can. This has nothing to do with the bubble - just regular attacks. 

Regarding one of our mayors - he does not play as often as the rest of us, but he said every time he comes back into the game after war is done, he still has buildings to repair. So, his city is not auto-correcting or automatically rebuilding like it should.

I hope that helps?

Thanks!

It does, thank you @booey4864.

One last question - does this happen to you since the very beginning of the war, as soon as you get any of your buildings attacked? Or is it something that starts to happen randomly during the war?

-Mai

As far as I am aware, those of us not able to attack after an initial hit have had this happen since the beginning. When I posted the bug in the forum, it was after I realized that others were attacking our opponents, even though they had buildings left to repair. I asked our group and of the 19 in the group, at least 5 of us have this problem. Even when I have been hit with a comic hand and have 1 building damaged, when I go to the war zone, the avatar woman has a red exclamation mark on her and will not let me attack until I repair that building. Same with the other players.

Thanks for clarifying, @booey4864. I'll come back to you after talking about this with the team.

-Mai

Hi again @booey4864,

1.- City not getting buildings automagically repaired after war

The team was already aware of this one, and they are working on it. If the Mayor you are talking about experiences it again in future wars, please, ask them to submit a help request ticket through the game settings. The option is under Settings > Help > Contact Us.

2.- Unable to attack without a shield

Could you open a ticket from in-game for this one, so SimCity team can investigate it? Once you open the ticket, please, let me know which is the ID of the ticket so I can forward it.

You can paste a link to this thread as a description of the issue if you want, to make it easier 😉

When opening the ticket, if you could include screenshots of the issue, like of your city not under shield, and then one unable to attack, that would be great. 🙂

Thank you!

-Mai