Crashing after latest update on Android 4.4.2
Hello, The game has started crashing while trying to load on a Dell tablet running Android 4.4.2. This has been confirmed as having nothing to do with the game profile itself, as I created new user ...
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EA_Mai
EA Staff
EA StaffHi @CIFinch @audiolab1a,
I have merged your threads because you seem to be having the same issue. Thanks for giving us details of what you have tried so far, and also, @CIFinch, that you were able to make it work by installing the previous version of the game.
Would it be possible for you to share your player IDs with us? You can learn how to find your player ID in this post: http://answers.ea.com/t5/SimCity-BuildIt-Support/INFO-How-to-find-your-Player-ID-in-SimCity-BuildIt/td-p/3772803 Also, @audiolab1a, it would be great to know the exact device you are using.
Thank you for your reports!
-Mai
Thank you for looking into this issue Mai.
The tablet is a Dell Venue 7, 16 GB, with Intel Atom Z2560 processor running Android 4.4.2. BuildIt has been running fine on this tablet for a year and a half, until the latest update.
Player ID is 906133773.
Thanks!
