Forum Discussion

8b1e3b29c18f79cf's avatar
8b1e3b29c18f79cf
Seasoned Newcomer
22 days ago
Solved

When will EA fix the Services Capacity issue?

I’ve read the forums and confirmed my services like Power and Water are configured correctly, connected and have more than enough capacity.  Yet many of my buildings are marked as not having power and water, and this has a highly negative impact on game-play.  I’ve wasted simoleans and neo-simoleans on upgrades to try and resolve this, how will you refund me given these non-stop offers you post for me to spend actual money on them?

Based on the forums this is a game-wide impact and not just a single-under or small-user error.  Please let us know EA timing to resolve this defect and provide refunds for our game spend. 

6 Replies

  • EA doesnt know as they are in the dark too. AI is running the game now and whilst everyone is screaming out to EA for help nothing happens. I am waiting for 2.0 to affect my city and if and when it happens I too will scream.

  • 4449mtsavnux's avatar
    4449mtsavnux
    Rising Veteran
    19 days ago

    I have 3 cities and none have it yet. I started playing designer city. When I eventually get the update, that will probably be the end for me with this game. After 11 years, this is the worst this game has ever been. 

  • Found this on Reddit, am hoping this helps everyone coz EA doesnt.

  • Yeah, I don’t have it either yet. But I’ll persevere with it I think as I do love city building games and I’ve played just about all of them but come back to this one

  • 8b1e3b29c18f79cf's avatar
    8b1e3b29c18f79cf
    Seasoned Newcomer
    8 days ago

    Thanks for the input, but I’m not understanding the Reddit solution.  They’re saying you need to destroy every residential building with a services issue and rebuild/upgrade it from scratch?!?

  • Well that’s how I read it too so I truely don’t know as there are a lot of suggestions and supposedly solutions on Reddit. EA say they read all of our inputs and complaints so now waiting to see if they will actually reply to what I posted.🤫