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Anonymous's avatar
Anonymous
8 years ago

Crashing after latest update on Android 4.4.2

Hello,

The game has started crashing while trying to load on a Dell tablet running Android 4.4.2. This has been confirmed as having nothing to do with the game profile itself, as I created new user profile with a fresh install of the app and it does the SAME thing. Note that the game only crashes during loading if the tablet is currently connected to WiFi. The game loads and plays normally if WiFi is disabled. This is surely a bug in the latest update (1.18.24.63505). Can anyone confirm if they are having the same issue and is anyone at EA aware of the problem? Hopefully there will be a fix!

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  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi Mai,

    My ticket number is 302743

    Thank you.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Previous version is not supported anymore, game won't load and it's directing me to play store to install update that doesn't work...

    Nice job, really nice... 🤐

    I have a feeling that I'll be billionaire (in game) before EA fixes this :eahigh_file:

  • Anonymous's avatar
    Anonymous
    8 years ago

    Has there been any progress on this? I have not received any messages back from my ticket submission. Surely this bug has impacted more than just a couple of people?

  • TomBabmo's avatar
    TomBabmo
    Rising Rookie
    8 years ago

    I don't have crashes but there's definately something messed up after latest update (Android 4.4.2). Game starts and plays OK for short while but soon graphics start to flicker and everything looks like a mess. I wish I could revert to previous version but I guess it's impossible as I don't have backup anywhere. Edit: fixed android version

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