Crashing after latest update on Android 4.4.2
Hello, The game has started crashing while trying to load on a Dell tablet running Android 4.4.2. This has been confirmed as having nothing to do with the game profile itself, as I created new user ...
Forum Discussion
EA_Mai
EA Staff
EA StaffOk, let's try something different then, @audiolab1a @CIFinch!
Could you open a help request here?: https://simcity-buildit.zendesk.com/hc/en-us/requests/new?ticket_form_id=27992
Please, include a screenshot of the information in the 'Settings' > 'About device' section of your device in the ticket. You can do so using the 'Attachment' option.
Once done, copy the ticket number and let me know, so I can send the ticket to the people that will take a look to this issue, and it gets to them faster.
@audiolab1a it's not possible to do that, but the support team might be able to help you. Please, ask that also in the ticket.
Thank you!
-Mai
Hi Mai,
My ticket number is 302743
Thank you.
Previous version is not supported anymore, game won't load and it's directing me to play store to install update that doesn't work...
Nice job, really nice... 🤐
I have a feeling that I'll be billionaire (in game) before EA fixes this :eahigh_file:
