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annakesselman's avatar
2 years ago

Don't buy Vu's Random Generator building - major disappointment

I also messaged EA's customer support about this. I wrote them: 

"I feel like i just been scammed by the game. I was collecting sim bucks for what feels like forever, because i wanted to purchase the Vu's Random Generator. I thought it was gonna generate Vu items like the name suggests, only to find out i actually spent 2000 sim bucks on a simple commercial store that just changes randomly. I didn't know that i was purchasing tha since the building didn't have a description, i could only guess by the name that its a Vu item generator (what else could it possibly be?) which it wasn't.

Im extremely disappointed i can't express it enough. 2K bucks just went to the trash!

The Vu Generator building is not refundable in game play. I don't want it. I want my 2K back. I really feel scammed im extremely sad and disappointed"

EA responded with this: (basically saying they can't refund me and that's it)

"Hi Mayor, thanks for reaching out to EA! I hope you are doing well.

I do gather that you want to provide us with your valuable feedback regarding Vi's generator. Be assured, that I will address your concern today.

What I am going to do is, I will take this as feedback as it will be forwarded to the concerned team. I hope they take a look into this and make things better in the upcoming time.

Also, I would suggest you join our community and share your views regarding this. Our developers closely examine the views of players.

If there is anything else you require assistance with, please contact us at EA help and we would be glad to help you further "

Im just so mad right now and frustrated....its 2000 sim bucks for god's sake! Like spending your lifetime saving on a piece of extremely overpriced piece of useless trash. ☹️ ☹️

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