@Opal_MCNWThere are some situations where things are questionable and asking EA to investigate is a perfectly reasonable thing to do but with no explanation of what or how EA's decision is concluded leaves the questioner just as confused and frustrated as before.
For example: In this current COM the top player scored 272,140 points (no double plumbobs). I've heard players can score extra points by completing Journal quests. I have no idea if this is true as I've completed them all already and there was no announcement of this happening. Otherwise somehow this player managed to score an avg of 2988 per assignment using tickets.
I believe everyone in ANY position of power over ANY PERSON, team or entity should be honor-bound to be honest and forthcoming with answers whenever there are questions.
It is simple EA. Tell us the truth. Whitewashing difficult situations inky causes more suspicions and does nothing to ease anyone mind that corrections are being made.
NOTE TO EA:
1) Admit cheating is a problem that is out of control
2) Ask for players advise
3) Communicste with individuals and whole teams. Post to the boards.
4) Have your leaders (champions, etc) be informed. Let them communicate with both the people in “jail”, and the people who have reported the problem.
5) BE OPEN AND HONEST! Secrets and lack of transparency are making an exasperating problem worse. You CAN do better! As a team leader for more than ten years, I except for you to do better. Please try harder. Didn't just try to hide it. Explain it. We love the game. We want it to be better. We are willing to help you be better. Give us a chance too! Please
So I finally got a response back after 5 days from the “experts”
Thank you for waiting.
I would like to say that expert found you were cheating so he denied to restore the city to regular server.
I hope you will understand.
Have a nice day!
So that’s that. I guess I cheated some how. Maybe the city journals points is a glitch which I exploited.
Maybe #2 in my league reported me for snagging his #1 spot. And as I’ve said before Maybe Nobody actually reviews your account. Good job EA! At least he was nice enough to tell me to have a nice day.
I don’t recommend anyone play this game competitively. Don’t push for #1 spots, don’t push for war wins. And def don’t give them your money. At any given moment you could be banned from the regular server . For no real reasons, no explanations, no answers and no customer support.
Community ManagerCommunity Manager
